OG Genesis

Returns Policy

At WAVES x ROCKS, every piece is crafted with care and intention — and we want you to love what you wear. If something’s not quite right, we’ve got you covered.

Returns & Exchanges

We accept returns and exchanges on eligible items within 14 days of delivery.

To qualify:

Items must be unworn, unwashed, and in original condition

All tags and original packaging must be intact

Returns must be accompanied by proof of purchase

Please note: Limited edition or made-to-order pieces are final sale and not eligible for return or exchange unless damaged or defective.

How to Start a Return

To initiate a return or exchange, please contact us at 📧 support@wavesnrocks.com with your order number and reason for return. Our team will guide you through the process.

Refunds

Once your return is approved and inspected, a store credit will be issued. Please allow 5–7 business days for the refund to process once received.

Shipping fees are non-refundable.

Damaged or Incorrect Orders

If you received the wrong item or your order arrived damaged, please notify us within 5 days of delivery. We’ll make it right.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.